![]() Close Icon An icon used to represent where to interact to collapse or dismiss a component Comment An icon of a speech bubble. Breaking An icon of an exclamation mark on a circular background. Pause Icon A two-lined pause icon for stopping interactions. Is Not Public An icon of a human eye and eyelashes with a diagonal line through it. Is Public An icon of a human eye and eyelashes. Telephone An icon of a traditional telephone receiver. Profile An icon that resembles human head and shoulders. Linked In An icon of the Linked In "in" mark. Facebook An icon of the Facebook "f" mark. Caret An icon of a block arrow pointing to the right. Cancel An icon of a circle with a diagonal line across. If you have completed all the troubleshooting provided, and are still experiencing these symptoms, I would recommend submitting an error report. Give this link a try for the steps to factory reset your device: Make sure to back your device up prior to factory resetting. This will take your device back to the stock setting out of the box. If you have tried all the troubleshooting step to this point, the next step would be a factory reset. You would also in this menu want to repair you apps. It's supposed to allow the system to access apps more quickly and efficiently, but sometimes things get cluttered and outdated, so a periodic cache clearing can help make the system run more smoothly. The system cache partition stores temporary system data. Third step would be to wipe the cache partition. This will help rule out any software symptoms or an update that may not have pushed through completely. Next step would be to uninstall and re-install Whatsapp. Go to settings > apps > Whatsapp > tap on force stop then storage and clear the cache. First step I would recommend would be clearing the cache for Whatsapp. I can certainly understand your concern with your Whatsapp clone immediately crashing, and I would be happy to look into this further for you.
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